Bedroom and bathroom linen is provided for all of our properties, including beach towels for properties that have a pool or spa.
Keys will be available in a key lock safe at the property. All details regarding the key lock safe and the combination will be emailed prior to your arrival.
During peak season, school holidays, and public holidays our standard check-in time is 4pm and our check-out time is 10 am. Please note, if our housekeeping team is inconvenienced or re-scheduled due to late departure, you may incur a fee of $60 for each additional hour. For all other times of the year, every effort will be made to accommodate your request for an earlier or later check out.
A small selection of cleaning products, luxury toiletries, and basic pantry items will be provided i.e. tea coffee, salt & pepper, glad wrap, paper towels etc.
Yes, please refer to the property departure check list for more information. Your co-operation will be greatly appreciated!
Yes, a Verve Team member will be available to assist you 24 x 7.
